Terms of Trade



Standard sample packages are ready for new customers, which could be instantly delivered on enquiry. Our standard sample package also bears the company's complimentary, official colour charts.

For our knit wears, samples of designs, which are already available, can be instantly sent. In case of customized designs we need 3-6 working days for the samples to be ready.



The shipments of our orders are done by any method requested by our customers. If not specified by our customers, we ship merchandise by air through international couriers, preferably by DHL or UPS, or by air cargo (whichever is convenient and economical as per the buyers destination.). It usually takes four to ten working days to reach any destination.

Lead Time

Lead period can vary according to the volume of the orders placed. The safety stock we maintain facilitate the contraction of the lead period( up to 1 week) for orders which are comparatively small. Orders of big volume demand a lead period of 20-30 days.Designs like embroidery, printed and jacquard may take additional lead time.

Payment terms

Payments can be made by bank transfers wire transfer in our favor. All bank charges outside Nepal have to be borne by the buyer. We take payment    50% in advance along with the order and 50% after the goods are ready to send .




The rates we quote, unless specified, are usually FOB Kathmandu. They do not include any shipping, handling and insurance charges. Shipping charges differ according to the gross weight of the shipment, the final destination of the shipped goods, and the airline or courier service used. We may not be able to use the same airlines for every shipment. We can inform our customers the cost of shipping once the gross weight of the shipment, the final destination of the shipped goods, and the method of transportation is confirmed. Shipping charges also include handling charges at both ports of origin (Kathmandu) and destination (buyer's airport) and, sometimes, insurance charges. Customs clearance charges, if any needs to be paid in the buyer's country, are not included in the shipping charge. Please contact us to inquire about our rates.

What does FOB Kathmandu rate mean?

FOB is an INCOTERMS (International Commercial Terms), which is a universally recognized set of definitions of  international trade terms. FOB Kathmandu rate includes the selling price of the good and the delivery of the good on board the vessel at Kathmandu, Nepal. The rate does not include any shipping, handling, insurance charges and customs clearance charges at the buyer's country.

Claims Policy

We take every measure to ensure that our customers' receive their orders undamaged. Unfortunately, problems  do arise sometimes. We advise our customers to immediately check the goods once they arrive at their  premises and put forward claims for any damaged goods. We accept claims for damaged pashmina products  only up to 20 days after the date of shipment. We either refund the amount already paid or replace

the damaged pieces. We do not honor any claims for damaged goods after twenty (20) days from the date of  shipment.



Quoted rates are FOB Kathmandu (U.S Dollars);

Shipping cost is excluded. Buyer is obligated to freight charges and Custom charges applicable in their respective countries. Shipping charges differ according to the gross weight of the shipment, the final destination of the shipped goods, and by every airline or courier service.

We Ship merchandise by international couriers by DHL, FedEx, UPS  , 4 Days home delivery.

Solid colours shawls/sweaters are available on stock but custom design order take a time depends on design and requirements.

Payments can be made in US Dollars, UK Pound and Euro currencies .

We take payment 50% in advance along with the order and 50% after the goods are ready to send .  

How to order

For wholesalers , You need to tell us your types of pashminas, colours, design as soon as we received the confirmation from clients, we will start to make your order

Payment mode

  • International Money Order
  • SWIFT/Wire Transfer
  • Order deposit
  • 50% in advance along with the order and 50% after the goods are ready to send.

Delivery time

Depends on order quantity .

Shipment process


Your goods are air shipped by DHL, FedEx, UPS, TNT Express Couriers  and takes 4-5 working days to reach anywhere in the world at your doorstep. big volume product will shipped by Air freight. Please contact us for shipping cost.

Help and Advice


We are here to help. Whether you want to check availability, get advice on sizing or discuss an order you've already placed, we want to make things easy for you. So call us or email us with any queries. 



We don't like to disappoint, so we try to maintain a high level of stock and when you place an order we'll tell you when it will be dispatched. But despite our best efforts, sometimes demand takes us by surprise and items become unavailable. If this is the case we will tell you as soon as possible.

Product Description :


We have taken a great deal of care to make sure our product information is accurate. However, discrepancies can occur. For instance, whilst every attempt has been made to faithfully reproduce colours, because cashmere is a natural fibre there may be a slight difference between batches, so the colour in the website may differ slightly from the colour of the garment.


Packaging: For all our pieces, packing is done in single plastic bags and then packed in a corrugated box, in a lot of 100 to 150 pieces in each box. And packaging as buyers requirment and suggestions.

Designs and Styles

Apart from Plain Solid Dyed design and styles , we are also producing our products in different designs, the additional cost for each design varies depending on the intricacy of the work to be done and we can quote you the prices once you have decided on the style required. Please also go through our website at www.haratiwear.com to get to know more about our various designs, as well as if you require we can send you pictures of various designs. Also we can work on buyers own styles , design and colours.

Colours & Shades

Regarding the colours, please note that, all our products are dyed using azo free and eco friendly dyes, and these dyes are produced by Clariant company from Switzerland. We can do any colour that you want. We use Pantone colour Chart , Neelam colour Chart , Own company colour Chart and others.

Tolerance Limit: +/- 5% variation should be acceptable in the size, weight, colour, etc.

Certifications (for Products and Country of Origin: We can also provide you various documents and certificates from the Handicraft Association of Nepal , Nepal Pashmina industry association and Nepal government's on the contents of the materials, Form "A" (under Generalised System of Preference - GSP) and a Certificate "certificate of Origin" from the Chamber of Commerce regarding the country of origin of the goods.